Step by Step how to order - Help! Q&A

Step by step how to order:

Once you're on the page(s) of the item(s) you want to order.

1) enter a quantity

By default the quantity is one (1). If you want two (2) of the same exact belts enter the number 2 in the quantity field.

also complete any other fields that are required. 

2) click "add to cart" button

3) this brings you to the beginning of the checkout page. 
you will see the items you have chosen along with any other details if applicable. 

4) YOU MUST ENTER THE INFO FOR THIS SELECTION:

"To calculate the cost of shipping, make a selection from the menu to the right and then click on the recalculate button below."

Select "United States, Canada, Alaska, Hawaii or International" in the drop down list so the cart can calculate your shipping total. 

5) YOU MUST ENTER THE INFO FOR THIS SELECTION:
"Select your US State or Canadian Province for sales tax"

NOTE: If you are not in the United States - select, 
"NO STATE/PROVINCE"

6) Click "Recalculate" button 
this will now show you the total with shipping. 

IMPORTANT NOTE: Those not in the United States your shipping cost will show "zero" once your order is 
sent a customer representative will calculate the cost of shipping. You will receive an email confirming the order & with shipping costs. 

7) click "continue shopping" or "go to payments"

Once you go to payments please fill out all fields properly

8) it is always suggested to print your confirmation email so you can have your invoice # & order details available. 


HELP:

Q: I forgot to add my size & clicked "add to cart" button. There's nothing showing in the cart - what do I do?

A: enter the number 0 - zero in the quantity field for the desired item - then click recalculate. This will clear that item out of the cart. Click "continue shopping" You can now select your item with all the required fields. 


Q: I want to buy the same belt in 2 different sizes. How do I add them to the cart?

A: Select them one at a time. Enter 1 for the quantity & select size - click add to cart. Once you see that item is in the cart - continue shopping to go back to that belt & add the other size desired.

Q: How do I know what I have in my cart?

A: At any time you can click on the "Review Cart" link.


Q: I'm done shopping & ready to place my order.

A: Click on the "Checkout" link on the left side of the page. This will bring you to the cart contents & allow you to proceed with your purchase. If you need further help processing your order follow the eight steps at the top of this page

If you did not find your answer & still need help contact Cardillo customer service.

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